Returns & Exchanges

At afastores, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for most items in their original condition. Our goal is to ensure your space feels perfect, and we are here to assist you through every step of the return process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and specific return instructions.

• 2.
  Pack with Care

  Securely place the item in its original packaging, including all hardware, instructions, and protective materials to ensure it arrives back to us safely.

• 3.
  Ship the Item

  Affix the provided shipping label or use your preferred carrier to send the package back to our distribution center, ensuring the RMA number is clearly marked on the exterior.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned furniture for quality assurance, we will process your refund to the original payment method within 7-10 business days.