Frequently Asked Questions
Everything you need to know about shopping for your home at Afastores.
What are your standard shipping times for furniture?
Most in-stock furniture items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery on select large furniture pieces, which includes room-of-choice placement and full assembly by our professional team.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are the colors on the website accurate to the real product?
While we strive for high-resolution accuracy, colors may vary slightly due to screen settings and natural lighting. We recommend checking customer reviews for real-life photos.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to our logistics portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Affirm and Klarna to help you build your dream home now and pay later.